Q: How can I order multiple main products for Personal Delivery to the same address without paying extra delivery fees per product?
A: Absolutely! We only charge one delivery fee per order. Simply select the ‘+$0 Only 1 Delivery Fee for Same Order’ option for the 2nd product and beyond from the Personal Delivery Suburb dropdown box.
Q: Any FREE DELIVERY if total order is over $250?
A: Yes, you're right! If your order is $250 + Personal Delivery, we will CASH-BACK your Personal Delivery amount right away (= FREE DELIVERY)!
Q: Is Personal Delivery handled by THE THREE WORDS team or third-party couriers?
A: That’s right! Your valuable orders are delivered exclusively by our in-house delivery team, 7 days a week. We do not use third-party couriers to ensure the highest quality and care. Please click the below link for more info about our coverage suburbs in Auckland - https://www.thethreewords.co.nz/pages/wedeliveraucklandwide
Q: Is there a benefit to placing my order at least 2 days in advance?
A: Absolutely! When you order at least 2 days in advance, you’ll have access to all 6 Personal Delivery Time options
