BUILD YOUR OWN FAVOURITE 12-PACK CUPCAKES

Please keep your cupcakes at room temperature to make the icing soft. The softer the icing the more delicious! If you have any leftover cupcakes, please use an airtight container, you can then keep me up to 3-4 days in the refrigerator (remember, I contain must less white sugar so, unlike other sweet cakes, my life in the fridge isn't very long).

For more information about allergens or ingredients, please click here: https://www.thethreewords.co.nz/pages/aboutourhandmadecupcakes

Q: How can I order multiple main products for Personal Delivery to the same address without paying extra delivery fees per product?

A: Absolutely! We only charge one delivery fee per order. Simply select the ‘+$0 Only 1 Delivery Fee for Same Order’ option for the 2nd product and beyond from the Personal Delivery Suburb dropdown box.

Q: Any FREE DELIVERY if total order is over $250?

A: Yes, you're right! If your order is $250 + Personal Delivery, we will CASH-BACK your Personal Delivery amount right away (= FREE DELIVERY)!

Q: Is Personal Delivery handled by THE THREE WORDS team or third-party couriers?

A: That’s right! Your valuable orders are delivered exclusively by our in-house delivery team, 7 days a week. We do not use third-party couriers to ensure the highest quality and care. Please click the below link for more info about our coverage suburbs in Auckland - https://www.thethreewords.co.nz/pages/wedeliveraucklandwide

Q: Is there a benefit to placing my order at least 2 days in advance?

A: Absolutely! When you order at least 2 days in advance, you’ll have access to all 6 Personal Delivery Time options

We require your email request at least 2 DAYS IN ADVANCE, if you need a cancellation (store credit or refund) or a change (date, time, quantity, delivery address, name etc).

You can 'reply' to your Order Confirmation Email or to email us with your Order Number to hello@thethreewords.co.nz